This Privacy Policy explains how Orelune (“the Service”, “we”, “us”) collects, uses, and protects your information when you use our application.
We collect minimal information necessary to operate the Service.
Depending on how you use the Service, we may collect optional text input related to tarot readings (e.g. questions, themes, or reflections) and account-related information (if applicable), such as email address or username.
We do not require users to provide real names or personally identifying details to use core features.
We may collect limited technical information, including device type, operating system, app version, and general usage data (e.g. session duration, feature usage).
This information is used solely to improve performance, stability, and user experience.
Any questions, prompts, or contextual inputs provided for tarot readings are used only to generate the requested interpretation, are not treated as factual data, are not verified, profiled, or used for behavioral prediction.
Tarot-related inputs are considered expressive and reflective content, not personal records.
All payments made through the Service are processed by third-party payment providers, such as Stripe.
We do NOT collect or store credit or debit card numbers, bank account details, or payment authentication data. Payment information is handled entirely by Stripe in accordance with their privacy and security standards.
For more information, please refer to Stripe’s Privacy Policy: https://stripe.com/privacy
We may receive limited transaction metadata from Stripe, such as confirmation of payment, subscription status, and billing country (if applicable). This information is used only for account access management, subscription status verification, and customer support.
If you purchase memberships, digital card skins, or AI reader appearances: purchase records are linked to your account (if applicable); digital items are virtual and exist only within the Service.
We do not associate purchases with real-world identity unless required for billing purposes.
We use collected information to provide tarot readings and app functionality, operate memberships and paid features, improve the Service and user experience, and respond to support inquiries.
We do not sell user data or use it for advertising profiling.
We do not share personal data with third parties except payment processors (e.g. Stripe) for transaction handling, service providers necessary for hosting, analytics, or infrastructure, and legal authorities when required by law.
All third parties are required to comply with applicable data protection regulations.
We retain user data only for as long as necessary to provide the Service, meet legal or accounting requirements, and resolve disputes.
You may request deletion of your account data where applicable.
We implement reasonable technical and organizational measures to protect your data. However, no system can be guaranteed 100% secure.
You use the Service at your own risk.
The Service is not intended for users under 18 years of age. We do not knowingly collect personal data from children.
If you access the Service from outside our operating country, you understand that your data may be processed in jurisdictions with different data protection laws.
We may update this Privacy Policy from time to time. Continued use of the Service indicates acceptance of the updated policy.
If you have questions about this Privacy Policy or your data, contact us at: contacts@orelune.ai